Privacy Policy
Effective Date:
1. Introduction
This Privacy Policy explains our practices regarding the collection, use, and disclosure of your personal information when you use our services through our website, applications, and other online products (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, mailing address, etc.
- Technical Data: IP address, browser type, operating system, device information, etc.
- Usage Data: Information about how you use our Services, including access times, pages viewed, and other diagnostic data.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use the collected information for various purposes:
- To provide and maintain our Services.
- To notify you about changes to our Services.
- To allow you to participate in interactive features of our Services when you choose to do so.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our Services.
- To monitor the usage of our Services.
- To detect, prevent, and address technical issues.
- To provide you with news, special offers, and general information about other goods, services, and events.
4. Legal Basis for Processing (GDPR)
Under the GDPR, we rely on the following legal bases to process your personal information:
- Consent: You have given clear consent for us to process your personal information for a specific purpose.
- Performance of a Contract: Processing is necessary for a contract we have with you.
- Legal Obligation: Processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.
5. Consent
By using our Services, you consent to our collection and use of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to access the personal information we hold about you.
- Rectification: The right to request that we correct any inaccuracies in your personal information.
- Erasure: The right to request that we delete your personal information, under certain conditions.
- Restriction of Processing: The right to request that we restrict the processing of your personal information, under certain conditions.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to the processing of your personal information, under certain conditions.
- Withdraw Consent: The right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
9. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
10. International Data Transfers
Your information may be transferred to and maintained on servers located outside your country of residence. By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country.
11. Children's Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently received personal information from a child under 16, we will delete such information from our records.
12. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: privacy@zlenox.com